Running board options missing from settings menu on 2021 Ford F150

Question

After our battery died on the truck, the retractable running boards stopped working.  All instructions to turn them on/off reference an option in settings.  This option is missing from our settings menu.  Is there a way to reset the menu?

Answer 1

You can try performing a master reset on your SYNC-4 system. Read this article: https://www.wheelsjoint.com/how-to-factory-reset-sync-4-system-on-ford-f-150/