Ford Edge supports Apple CarPlay that lets you access your iPhone apps like iTunes, Google Maps and Spotify through the touchscreen of your vehicle. You can also make phone calls, send messages or use navigation with voice commands using Siri.
Enable CarPlay and Siri on iPhone
You must have iPhone 5 or newer device with iOS 7.1 or newer version to use Apple CarPlay on Edge. Before you begin, ensure CarPlay and Siri are enabled on your iPhone. Also, make sure that the “Press Home for Siri” option is enabled under “Siri & Search” in settings.
If you can’t see CarPlay or Siri & Search under your iPhone settings, then go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure both CarPlay and Siri & Search are enabled.
Enable CarPlay in Edge
You may first have to enable Apple CarPlay in your vehicle’s infotainment system settings before you can use CarPlay.
Connect iPhone to Edge’s USB port
- Connect your Apple iPhone to your Ford Edge USB port using an Apple-approved Lightning-to-USB cable.
- A CarPlay prompt will appear on your SYNC 3 infotainment system, touch Continue.
- Accept Privacy & Terms of Use by touching Agree button.
- On next prompt, you will be asked to enable 911 Assist. You can skip this step, but it is highly recommended to enable it.
- CarPlay will launch automatically on your Ford infotainment system display.
If CarPlay does not start automatically after you plug in the USB, then touch its icon in the list of apps in the infotainment display.
If you’re unsure which USB port supports CarPlay on your particular Edge variant, then consult your vehicle’s owners manual – or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console.
CarPlay not working on Ford Edge
If Apple CarPlay does not start on your Edge when you plug in the USB cable and there is no CarPlay icon in the list of apps in the infotainment system, it can be due to a number of reasons:
- CarPlay is disabled in the infotainment system settings of your Edge.
- CarPlay is disabled in your iPhone, go to ‘Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps’ and enable both CarPlay and Siri.
- The Lightning-to-USB cable you’re using is defective. Try a different cable, preferably original Apple cable.
- The connected USB port on your Edge does not support CarPlay. Try other USB ports.
- A software glitch is responsible for the CarPlay problem. Reset the Edge’s infotainment system to its factory settings.
- You’ve an older model of Edge that does not support Apple CarPlay. Only 2017 and later model year Ford Edge vehicles are compatible with CarPlay.
Using Siri on Ford Edge
Siri is Apple’s voice recognition feature that helps you to concentrate on the road while driving your Edge as you can control the functions of the iPhone with voice commands.
The virtual assistant allows you to place phone calls, listen to and send text messages, play music on your iPhone, get directions and use other functions of your iPhone hands-free. You can even ask Siri for current weather conditions, stock prices or upcoming events on your calendar.
To access Siri, press and hold the talk button on the steering wheel of your Edge until you hear Siri tone.
You can also access Siri by holding down the bottom left button in the CarPlay app.
Which Edge models support CarPlay?
2017 and later model year Ford Edge vehicles are compatible with Apple CarPlay.
Using CarPlay in older Ford Edge
It is possible to use CarPlay in 2016 and older Edge vehicles with SYNC 3 system, but you will need to replace the USB port module in your vehicle with a new one that supports CarPlay. The USB port replacement part HC3Z-19A387-E can be acquired from any Ford dealership and it costs about $50. You will also need to update your SYNC 3 operating system to the latest version.
Using Google Maps on Ford Edge with CarPlay
If your iPhone has iOS 14+ operating system, you can freely use Google Maps in Apple CarPlay on your Edge. Apple now allows the use of Google Maps in the home screen. Apple has allowed the competitor’s map service in its car application since iOS 12, but the homescreen that was newly introduced in iOS 13 in 2019 could not yet be equipped with maps. Here, users were still limited to Apple’s own map service. With iOS 14 that changes. Now CarPlay automatically selects the last service used for the view.
Using Waze navigation on Ford Edge with CarPlay
You can use Waze navigation app in CarPlay if you have iOS 12 or higher operating system installed on your iPhone. Download and install Waze app from App Store on your iPhone, then start CarPlay on your Edge’s infotainment system display. Then touch Waze icon to launch the app.
Using Spotify on Edge
You can use Spotify to stream music on your Edge. Just install the Spotify app from App Store and its icon will appear in the infotainment display when CarPlay is active.
You can use voice commands to play music hands-free on Spotify with Siri. Just add “on Spotify” at the end so that Siri knows which service you’re referring to (e.g. “Hey, Siri, play my ‘Your Mix of the Week’ playlist on Spotify”).
Siri can play songs, artists, albums, playlists, podcasts, and more. You can also “like” music, ask what’s playing, and control playback (e.g. volume, skip song, play / pause).
Do not disturb while driving
When driving, keep your eyes on the road. A quick look at the navigation device is of course allowed in order not to miss the next junction. The “Do not disturb while driving” function can be activated so that your iPhone does not distract you with unnecessary notifications while driving your Edge. iOS 13 extends this option to CarPlay as well. On your iPhone go to Settings > Do Not Disturb, then scroll down and touch “Activate” under “Do not disturb while driving”. You can now switch on the automatic activation for CarPlay.
Not all apps are compatible with CarPlay
If you think you can use all your iPhone apps in your Ford Edge with CarPlay, then you’re wrong. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. iMessage and WhatsApp can be controlled almost exclusively via Siri. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself.
The following apps can be used with CarPlay on your Edge, among others: Music, Phone, News, Podcasts, Audio books, Audible, Google Maps, Sygic TomTomGO, Whatsapp, calendar, Settings, Telegram, Waze, Spotify, TuneIn, Tidal, Pandora, Youtube Music and Amazon Music.
Sort apps in CarPlay
You can sort CarPlay apps in your Edge quickly and easily through your iPhone. To do this, go to Settings > General > CarPlay, then select your vehicle under “MY CARS”. On the next screen you can rearrange app icons by touching and dragging them. You can also hide icons by touching the minus button on them.
