Apple CarPlay on Chevy Traverse, how to connect

Chevy Traverse supports Apple CarPlay that lets you access your iPhone apps like iTunes, Google Maps, Waze and Spotify through the touch-screen of your vehicle. You can also make phone calls, send messages or use navigation with voice commands using Siri.

Chevy Traverse second generation facelift – (photo by Chevrolet)

Enable CarPlay and Siri on iPhone

You must have iPhone 5 or newer device with iOS 7.1 or newer version to use Apple CarPlay on Chevy Traverse. Before you begin, ensure CarPlay and Siri are enabled on your iPhone. Also, make sure that the “Press Home for Siri” option is enabled under “Siri & Search” in settings.

If you can’t see CarPlay or Siri & Search under your iPhone settings, then go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure both CarPlay and Siri & Search are enabled.

Enable CarPlay in Traverse

CarPlay must be enabled in your Traverse’s infotainment system settings before you can use it. This can be done by selecting Settings, then open Apps tab and make sure that Apple CarPlay is turned on.

Apple CarPlay enable / disable option under Settings > Apps in Chevrolet Infotainment System 3

Wireless CarPlay on Traverse (MY 2022+)

  1. To connect Apple CarPlay wirelessly on Chevy Traverse, go to Settings and then Bluetooth on your iPhone.
  2. Touch Apple CarPlay icon on the home screen of infotainment system, then touch Connect a Phone.
  3. Select your vehicle’s name in the Bluetooth settings list on your iPhone.
  4. Select Pair when “Bluetooth Pairing Request” pop-up message appears on your phone.
  5. Select Pair on the screen of your Traverse as well.
  6. Touch Allow or Don’t Allow when “Allow Contacts and Favorites Sync” prompt appears on your iPhone.
  7. Finally touch Continue on Traverse’s screen to launch Apple CarPlay.
Set up wireless Apple CarPlay by touching its icon on home screen of Chevy Traverse’s Infotainment System 3

Connect CarPlay via USB (MY 2018+)

  1. Connect your Apple iPhone to your Chevy Traverse USB port using an Apple-approved Lightning-to-USB cable.
  2. Touch Allow on your iPhone when prompted. This allows the use of CarPlay with your Traverse while phone is locked.
  3. CarPlay will launch automatically on the infotainment system display.
USB data port is located under the climate controls on Chevy Traverse

If CarPlay does not start automatically after you plug in the USB, then touch its icon in the list of apps in the infotainment display.

Apple CarPlay shortcut icon on Chevy Traverse’s touchscreen

If you’re unsure which USB port supports CarPlay on your particular Traverse variant, then consult your vehicle’s owners manual – or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console.

Apple CarPlay on Chevy Traverse

CarPlay not working on Chevy Traverse

If Apple CarPlay does not start on your Traverse when you plug in the USB cable and there is no CarPlay icon in the list of apps in the infotainment system, it can be due to a number of reasons:

  • CarPlay is disabled in the infotainment system settings of your Traverse.
  • CarPlay is disabled in your iPhone, go to ‘Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps’ and enable both CarPlay and Siri.
  • The Lightning-to-USB cable you’re using is defective. Try a different cable, preferably original Apple cable.
  • The connected USB port on your Traverse does not support CarPlay. Try other USB ports.
  • A software glitch is responsible for the CarPlay problem. Reset the Traverse’s infotainment system to its factory settings.
  • You’ve an older model of Traverse that does not support Apple CarPlay. Only 2018 and later model year Chevy Traverse vehicles are compatible with CarPlay.

Using Siri on Chevy Traverse

Siri is Apple’s voice recognition feature that helps you to concentrate on the road while driving your Traverse as you can control the functions of the iPhone with voice commands.

The virtual assistant allows you to place phone calls, listen to and send text messages, play music on your iPhone, get directions and use other functions of your iPhone hands-free. You can even ask Siri for current weather conditions, stock prices or upcoming events on your calendar.

To access Siri, press and hold the talk button on the steering wheel of your Traverse until you hear Siri tone.

Voice command button on the steering wheel of Chevy Traverse – press and hold to launch Siri while CarPlay is active

You can also access Siri by holding down the home button located at the bottom left corner in the CarPlay app.

If the Listen for “Hey Siri” function is enabled in your iPhone device under Siri & Search settings, you can also just simply say: “Hey Siri”. After hearing the audible alert, you can begin asking Siri for assistance.

Which Traverse models support CarPlay?

2018 and later model year Chevy Traverse vehicles are compatible with Apple CarPlay. Wireless CarPlay is available in 2022 and later models.

Using Google Maps on Chevy Traverse with CarPlay

If your iPhone has iOS 14+ operating system, you can freely use Google Maps in Apple CarPlay on your Traverse. Apple now allows the use of Google Maps in the home screen. Apple has allowed the competitor’s map service in its car application since iOS 12, but the homescreen that was newly introduced in iOS 13 in 2019 could not yet be equipped with maps. Here, users were still limited to Apple’s own map service. With iOS 14 that changes. Now CarPlay automatically selects the last service used for the view.

Using Waze navigation on Chevy Traverse with CarPlay

You can use Waze navigation app in CarPlay if you have iOS 12 or higher operating system installed on your iPhone. Download and install Waze app from App Store on your iPhone, then start CarPlay on your Traverse’s infotainment system display. Then touch Waze icon to launch the app.

Using Spotify on Traverse

You can use Spotify to stream music on your Traverse. Just install the Spotify app from App Store and its icon will appear in the infotainment display when CarPlay is active.

You can use voice commands to play music hands-free on Spotify with Siri. Just add “on Spotify” at the end so that Siri knows which service you’re referring to (e.g. “Hey, Siri, play my ‘Your Mix of the Week’ playlist on Spotify”).

Siri can play songs, artists, albums, playlists, podcasts, and more. You can also “like” music, ask what’s playing, and control playback (e.g. volume, skip song, play / pause).

Do not disturb while driving

When driving, keep your eyes on the road. A quick look at the navigation device is of course allowed in order not to miss the next junction. The “Do not disturb while driving” function can be activated so that your iPhone does not distract you with unnecessary notifications while driving your Traverse. iOS 13 extends this option to CarPlay as well. On your iPhone go to Settings > Do Not Disturb, then scroll down and touch “Activate” under “Do not disturb while driving”.

Not all apps are compatible with CarPlay

If you think you can use all your iPhone apps in your Chevy Traverse with CarPlay, then you’re wrong. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. iMessage and WhatsApp can be controlled almost exclusively via Siri. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself.

The following apps can be used with CarPlay on your Traverse, among others: Music, Phone, News, Podcasts, Audio books, Audible, Google Maps, Sygic TomTomGO, Whatsapp, calendar, Settings, Telegram, Waze, Spotify, TuneIn, Tidal, Pandora, Youtube Music and Amazon Music.

Sort apps in CarPlay

You can sort CarPlay apps in your Traverse quickly and easily through your iPhone. To do this, go to Settings > General > CarPlay, then select your vehicle under “MY CARS”. On the next screen you can rearrange app icons by touching and dragging them. You can also hide icons by touching the minus button on them.

Video: USB CarPlay Setup

Watch this video to learn how to connect CarPlay via USB in Chevy Traverse

Video: Wireless CarPlay Setup

Watch this video to learn how to connect Apple CarPlay wirelessly on Infotainment System 3
Author: Nabeel K


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1 year ago

Hi, thanks for the article. Is there a way I can adjust the volume on my phone calls in my 2021 Chevy Traverse? It’s too low to hear well.