Apple CarPlay on Chevy Silverado 2500/3500 HD, how to connect

Chevy Silverado Heavy Duty supports Apple CarPlay that lets you access your iPhone apps like iTunes, Google Maps and Spotify through the touch-screen of your vehicle. You can also make phone calls, send messages or use navigation with voice commands using Siri.

Chevy Silverado 2500 Heavy Duty – (photo by Chevrolet)

Enable CarPlay and Siri on iPhone

You must have iPhone 5 or newer device with iOS 7.1 or newer version to use Apple CarPlay on Chevy Silverado Heavy Duty. Before you begin, ensure CarPlay and Siri are enabled on your iPhone. Also, make sure that the “Press Home for Siri” option is enabled under “Siri & Search” in settings.

If you can’t see CarPlay or Siri & Search under your iPhone settings, then go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure both CarPlay and Siri & Search are enabled.

Enable CarPlay in Silverado HD

CarPlay must be enabled in your Silverado HD’s infotainment system settings before you can use it. This can be done by selecting Settings, then open Apps tab and make sure that Apple CarPlay is turned on.

Apple CarPlay enable / disable option under Settings > Apps in Chevrolet Infotainment System 3

Wireless CarPlay on Silverado HD

  1. To connect Apple CarPlay wirelessly on Chevy Silverado Heavy Duty, go to Settings and then Bluetooth on your iPhone.
  2. Touch Apple CarPlay icon on the home screen of infotainment system, then touch Connect a Phone.
  3. Select your vehicle’s name in the Bluetooth settings list on your iPhone.
  4. Select Pair when “Bluetooth Pairing Request” pop-up message appears on your phone.
  5. Select Pair on the screen of your Silverado HD as well.
  6. Touch Allow or Don’t Allow when “Allow Contacts and Favorites Sync” prompt appears on your iPhone.
  7. Finally touch Continue on Silverado HD’s screen to launch Apple CarPlay.
Set up wireless Apple CarPlay on Chevy Silverado HD by touching its icon on home screen of Infotainment System 3

Connect iPhone to Silverado HD’s USB port

  1. Connect your Apple iPhone to your Chevy Silverado Heavy Duty USB port using an Apple-approved Lightning-to-USB cable.
  2. Touch Allow on your iPhone when prompted. This allows the use of CarPlay with your Silverado HD while phone is locked.
  3. CarPlay will launch automatically on the infotainment system display.
USB data port location on Chevy Silverado 2500 HD

If CarPlay does not start automatically after you plug in the USB, then touch its icon in the list of apps in the infotainment display.

If you’re unsure which USB port supports CarPlay on your particular Silverado HD variant, then consult your vehicle’s owners manual – or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console.

CarPlay not working on Chevy Silverado Heavy Duty

If Apple CarPlay does not start on your Silverado HD when you plug in the USB cable and there is no CarPlay icon in the list of apps in the infotainment system, it can be due to a number of reasons:

  • CarPlay is disabled in the infotainment system settings of your Silverado HD.
  • CarPlay is disabled in your iPhone, go to ‘Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps’ and enable both CarPlay and Siri.
  • The Lightning-to-USB cable you’re using is defective. Try a different cable, preferably original Apple cable.
  • The connected USB port on your Silverado HD does not support CarPlay. Try other USB ports.
  • A software glitch is responsible for the CarPlay problem. Reset the Silverado HD’s infotainment system to its factory settings.
  • You’ve an older model of Silverado HD that does not support Apple CarPlay. Only 2016 and later model year Chevy Silverado Heavy Duty vehicles are compatible with CarPlay.

Using Siri on Chevy Silverado Heavy Duty

Siri is Apple’s voice recognition feature that helps you to concentrate on the road while driving your Silverado HD as you can control the functions of the iPhone with voice commands.

The virtual assistant allows you to place phone calls, listen to and send text messages, play music on your iPhone, get directions and use other functions of your iPhone hands-free. You can even ask Siri for current weather conditions, stock prices or upcoming events on your calendar.

To access Siri, press and hold the talk button on the steering wheel of your Silverado HD until you hear Siri tone.

Pressing voice command button on Chevy Silverado 2500 HD while CarPlay is active will start Siri

You can also access Siri by holding down the home button located at the bottom left corner in the CarPlay app.

If the Listen for “Hey Siri” function is enabled in your iPhone device under Siri & Search settings, you can also just simply say: “Hey Siri”. After hearing the audible alert, you can begin asking Siri for assistance.

Which Silverado HD models support CarPlay?

2016 and later model year Chevy Silverado Heavy Duty vehicles are compatible with Apple CarPlay. Wireless CarPlay is available on 2021 and later models.

Using Google Maps on Chevy Silverado Heavy Duty with CarPlay

If your iPhone has iOS 14+ operating system, you can freely use Google Maps in Apple CarPlay on your Silverado HD. Apple now allows the use of Google Maps in the home screen. Apple has allowed the competitor’s map service in its car application since iOS 12, but the homescreen that was newly introduced in iOS 13 in 2019 could not yet be equipped with maps. Here, users were still limited to Apple’s own map service. With iOS 14 that changes. Now CarPlay automatically selects the last service used for the view.

Using Waze navigation on Chevy Silverado Heavy Duty with CarPlay

You can use Waze navigation app in CarPlay if you have iOS 12 or higher operating system installed on your iPhone. Download and install Waze app from App Store on your iPhone, then start CarPlay on your Silverado HD’s infotainment system display. Then touch Waze icon to launch the app.

Using Spotify on Silverado HD

You can use Spotify to stream music on your Silverado HD. Just install the Spotify app from App Store and its icon will appear in the infotainment display when CarPlay is active.

You can use voice commands to play music hands-free on Spotify with Siri. Just add “on Spotify” at the end so that Siri knows which service you’re referring to (e.g. “Hey, Siri, play my ‘Your Mix of the Week’ playlist on Spotify”).

Siri can play songs, artists, albums, playlists, podcasts, and more. You can also “like” music, ask what’s playing, and control playback (e.g. volume, skip song, play / pause).

Do not disturb while driving

When driving, keep your eyes on the road. A quick look at the navigation device is of course allowed in order not to miss the next junction. The “Do not disturb while driving” function can be activated so that your iPhone does not distract you with unnecessary notifications while driving your Silverado HD. iOS 13 extends this option to CarPlay as well. On your iPhone go to Settings > Do Not Disturb, then scroll down and touch “Activate” under “Do not disturb while driving”.

Not all apps are compatible with CarPlay

If you think you can use all your iPhone apps in your Chevy Silverado Heavy Duty with CarPlay, then you’re wrong. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. iMessage and WhatsApp can be controlled almost exclusively via Siri. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself.

The following apps can be used with CarPlay on your Silverado HD, among others: Music, Phone, News, Podcasts, Audio books, Audible, Google Maps, Sygic TomTomGO, Whatsapp, calendar, Settings, Telegram, Waze, Spotify, TuneIn, Tidal, Pandora, Youtube Music and Amazon Music.

Sort apps in CarPlay

You can sort CarPlay apps in your Silverado HD quickly and easily through your iPhone. To do this, go to Settings > General > CarPlay, then select your vehicle under “MY CARS”. On the next screen you can rearrange app icons by touching and dragging them. You can also hide icons by touching the minus button on them.

Video: Wireless CarPlay Setup

Watch this video to learn how to connect Apple CarPlay wirelessly in Infotainment System 3

Video: USB CarPlay Setup

Watch this video to learn how to set up USB CarPlay on Silverado HD
Author: Nabeel K

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